Updated 15 Feb 2021

We thank you for your patience and of course this is  fluid depending on the current Government alert levels. Please reach out if you have any questions.

Stay safe and stay kind people.


DELIVERY UPDATES

  • Our courier company has told us that they are currently operating with a 1-2 day delay to normal.
  • International delays are very variable and depend on your country. We are noticing up to a 10 working day delay for parcels to leave NZ then there are the delays once they hit your country. Please be aware of these potentially large delays when ordering as unfortunately they are out of our control. MORE DETAILS  Please know there will be no credits or refunds for international delayed items; these delays are outside of our or our carriers’ control.
  • Please have patience as orders may take an extra few days to be delivered.
  • Please check your tracking link which will activate once your order is collected from our warehouse.
  • Please plan ahead and order in advance to avoid disappointment.

CUSTOMER SERVICES

Please email us with any questions and try to avoid sending us order related questions through social media.

customerservice@littlewhimsy.co.nz

Thank you so much for all of your support we really appreciate it!

Warmest,

Clare + the little whimsy team

 

RESTOCKS - updated May 2021

Numero74 new stock due May

Moover restock uncertain

Herschel our next delivery is May/June.

Cam Cam new season and restock due later this year

Grimms Grimm's is operating on an allocation system due to demand outstripping supply worldwide. Due to this system we only get 1-5x of items per style and we are not able to secure every style in every allocation so unfortunately until our order is in transit to us we will not know what we can restock when. Next allocation planned for May.

Ostheimer Ostheimer is operating on an allocation system due to demand outstripping supply worldwide. Due to this system we only get a handful of items at a time and unfortunately until our order is in transit to us we will not know what we can restock when.

Lilu still not able to ship to NZ no ETA

AY-KASA still not able to ship to NZ no ETA

Holztiger no ETA

Cotton + Sweets still not able to ship to NZ no ETA

Eef Lillemor not able to ship to NZ no ETA