Glo Pal Cube Alex | Yellow

How long do they last?
Each individual Glo Pal lasts a minimum of sixteen lighted hours. What this means is that the product automatically turns on when placed in the bath, and automatically turns off when the bath is drained. Only the time that the product is lighted will count against the battery life. On average, a Glo Pal should last for a minimum of 30 days. We do encourage you to read the “storage” question below to further increase longevity.

Are the batteries replaceable?
They are not. To meet applicable USA safety standards, the batteries are sealed to minimize the risk of a choking hazard. To us, safety is by far the most important - and we want to make sure your child is safe with our product. Even though the batteries are not replaceable, the pals are recyclable. A Glo Pal lasts for 4-6 weeks on average.

How do I dispose of the cubes?
The Glo Pal Light Up Cubes are recyclable, and we encourage you to recycle whenever possible. The Glo Pal Light Up Cubes are considered electronic waste and should be recycled at a proper e-waste facility. Typically, anywhere that recycles batteries, specifically coin cell batteries, will take the Glo Pal Light Up Cubes.

My Glo Pal cube won't turn off?
If you notice that your Glo Pal Light Up Cube doesn't turn off when removed from liquid, try these things:
Blow into the slots located directly above and below the face of the Glo Pal. The liquid sensor is located inside of this cavity and blowing though here should help it to dry.
Leave the Glo Pal Light Up Cube on its side after it turns off. This lets residual fluid run off of the Glo Pal.
If the Glo Pal Light Up Cube still does not turn off, please check to see if there seems to be fluid in the battery compartment.

My Glo Pal cube won't turn on?
If your Glo Pal Light Up Cube doesn't turn on, please make sure you're putting it in liquid containing ions. For example, bottled water typically does not contain ions and Glo Pal Light Up Cubes typically will not work in bottled or distilled water. If your Glo Pal Light Up Cube worked previously but is no longer lighting up, there is a high likelihood that the Pal was not dried properly and stayed on overnight.

It is very important that the Glo Pals are removed from liquid and dried when not in use. Each cube lasts a minimum of 16 lighted hours (not including when dry) and around 30 days on average. To conserve battery life, make sure to fully dry cubes after each use (shake off, dry and place on side).

Batteries are not replaceable (for safety reasons) but the pals are recyclable.

Are Glo Pals Safe?

Yes! The technology behind the Glo Pals has been extensively tested and sold all over the world. These products have been independently tested by laboratories in the United States to meet all applicable standards for children ages 3 and up. Because of the size of the Glo Pals, the product is intended for children 3 and up.

The Glo Pals are tested to meet Australian & New Zealand standards for ages 3+ years. Keep out of reach of children under 3 years or any individuals who have a tendency to place objects in their mouth. They do contain small coin cell batteries which can cause serious injuries if swallowed or placed inside any part of the body, however the Glo Pals are sealed for safety reasons so they should not be accessible to any child.

If you suspect that your child has swallowed a button battery, contact your local 24hr Poison Information Line immediately: 13 11 26 (AUS) or 0800 764 766 (NZ).

Orders are dispatched within 3 business days. During sale times dispatch will take longer than usual. Please be patient while we will pick, pack and ship your order as soon as possible.

NZ
FREE shipping for orders over $200.00* Otherwise a $9.00 flat rate for orders $199.99 and under or $14.00 for rural delivery.

* note some items have an oversize surcharge for shipping of $20.00 outside of Auckland.

Deliveries should arrive 3-5 business days from dispatch. Please use the tracking email to follow your delivery. Rural allow another few days for delivery. Please note that these are estimated delivery times only and are not guaranteed delivery dates.

Once we have packed your order you will be emailed the tracking link. Tracking information will be available once the courier has picked up your parcel which can take up to 1 business day from when we have packed your order depending on their pick-up schedule.

International
We ship all over the world. Shipping costs will apply, and will be added at checkout.

Can I change the NZ address I have shipped my order to?

Whoops!

If you have not received a tracking email contact us on customerservice@littlewhimsy.co.nz ASAP! Our team will try to intercept your order before it leaves our warehouse to update your address.

If your order has already left our warehouse you will need to register the change with NZ Post which unfortunately has a fee for the service: NZ Post Redirection Tool

NZ Post Terms