Gift Wrap Service $5.00 per gift
We love making your presents special! Add premium gift wrapping to your order in your cart when you are sending gifts directly to the recipient.
We charge $5.00 for gift wrap including ribbon.
In your cart you can add a message for us to include on a little whimsy postcard. Or select a greeting card from our CARD SELECTION and we can write in it for you.
Gift wrapping is per item and selected items will be wrapped individually or please specify in the comments box if you would like two or more items to have combined wrapping.
If you select gift wrapping we will not include any invoices or packing slips in your parcel.
Some exclusions apply. The following items cannot be gift wrapped:
- Posters + Decals
- Gift Vouchers
- Canopies + Teepees
- Baby Nests
- Trybikes
- Other bulky and oversized items including dollhouses, doll prams and cots, toy kitchens, walkers, tool benches, oversize Q-Toys items (scoops, farm, service station, abacus, tree house, track a ball), oversize Grimms, wreaths, yoga mats, cleaning sets, marble trees
FAQ
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Shipping
Little Whimsy is an online store based on Auckland’s North Shore. Orders are packed and dispatched from our Hillcrest warehouse.
We aim to dispatch orders within 3 business days, although dispatch may take longer during busy periods, new releases, Christmas and major sales. You’ll receive a shipping confirmation email with tracking once your order has been packed and collected by the courier.
New Zealand shipping
We ship New Zealand-wide.
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Free NZ shipping on orders $200 and over, including rural delivery, unless an oversize surcharge applies
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$9 flat rate courier shipping for orders under $200
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Rural delivery for orders under $200: $14 no signature or $15 signature/photo required
- Some large or bulky items may have an oversize shipping surcharge, which will be shown at checkout where applicable
Most New Zealand orders arrive within 3–5 business days from dispatch, although rural addresses and busy courier periods may take longer.
Please note that delivery timeframes are estimates only and may be affected by courier delays, weather events, public holidays or high-volume periods.
Once your order has been packed, you’ll receive a shipping confirmation email with your tracking details.
Tracking may take up to 1 business day to update after your parcel has been collected and scanned by the courier.
Click & collect
Click & collect is available from our Hillcrest warehouse on Auckland’s North Shore.
Pickups are available: Monday and Wednesday, 10am–2pm
Please wait until you receive your collection email before coming in, as this means your order has been packed and is ready to collect. Our warehouse is not open for browsing, and orders cannot be collected before you receive your pickup confirmation.
Delivery address changes
Please check your delivery address carefully before placing your order.
If you notice an address error, contact us as soon as possible. If your order has not yet been packed or collected by the courier, we’ll do our best to update it.
Once an order has been dispatched, we are unable to change the delivery address from our end. You may be able to request a redirect directly through the courier, depending on the service used.
Authority to leave
If you choose authority to leave or request that your parcel is left without a signature, this is at your own risk.
Little Whimsy is not responsible for parcels that are marked as delivered by the courier but are lost, stolen or damaged after being left at the delivery address.
Australian shipping
We ship to Australia, with rates shown at checkout based on your cart and delivery address.
Australian parcels are sent with tracking. Once your parcel arrives in Australia, tracking and delivery are handled by the local postal or courier service.
Any customs charges, duties, taxes or import fees are the responsibility of the customer.
International shipping
We ship to many international destinations, with available rates shown at checkout depending on your cart and delivery country.
International delivery times vary by destination and service selected. Parcels may also be delayed by customs processing or local postal services.
Please note that any customs charges, duties, taxes or import fees are the responsibility of the customer.
Shipping to the United States, including Puerto Rico, is currently paused due to recent tariff and shipping changes.
Bulky or oversized items
Some large, heavy or bulky items may incur additional shipping charges.
Where possible, any oversize surcharge will show at checkout. If your order contains unusually bulky items and the actual shipping cost is significantly higher than charged, we may contact you before dispatch to discuss options.
Sale and busy period dispatch
During major sales, Christmas, new releases or especially busy periods, dispatch may take longer than usual.
We pack orders as quickly as possible in the order they are received and are unable to prioritise individual orders during these periods.
Questions about your order?
If you have a question about shipping, click & collect or your order, please contact us at:
