Dock & Bay | Poncho | Cancun Green | S 4-7 years

Do these types of towels actually dry you?
Other 'quick dry' towels that we've used in the past haven't been so effective. They tend to have quite a rough texture and feel horrible on any patches of dry skin. Then when you try to dry yourself down, the towel becomes slimy. Ew. That's why we've come in to completely change the game. Our towels feel totally different to what you might expect from a Quick Dry. In fact, we even get customers emailing in saying they aren't sure of the soft, smooth material and whether it'll be effective. We always reply with 'use the towel... trust us, you will love it!' and they do.
Dock & Bay towels are packed full of features which are simply down to how they are made. We can guarantee that they are quick-dry, super absorbent, smooth against the skin, sand-free (it brushes right off!), compact for travel and easy to care for. Not to mention they are made from 100% recycled materials.
But don't take it from us, you'll probably think we are biased. Try them yourself!

My towel is stained from use, what can I do?
Stains can always be tough on white but after a few cool washes, our towels are able to be washed on a higher heat up to 60 degrees. That, coupled with a good stain lifting powder, should leave your towels sparkling.

How do I care for my towel?
The essentials for taking care of your Dock & Bay are:
Cold machine wash (under 30 degrees). After the first few washes it's ok to turn up the heat.
The pouches are hand wash only and should not go in the washing machine.
Don't mix your white shirt or dress with a coloured towels (or coloured anything), it can lead to tears! We also recommend not washing our stripy towels and block colour towels in the same wash. Just to be on the safe side!
Try not to use fabric softener, as over time it can reduce the absorbency of the towel. Using fabric softener will not destroy your towel the first time it is used, but over time, it can degrade the performance of your product, and we want it to last as long as possible for you!
Do not bleach, or put near fire or hot implements.
Tumble drying is ok if you need to, but air-drying is kinder to our products.
We advise to wash your Dock & Bay products a few times before using them on Vinyl, eg. boats and yachts.

How do I get the towel back in it's pouch?
When the towel is new, we recommend that you follow the fold lines that are already in it, to use as a guide. Hopefully you'll pick up the technique quickly!

Do your products contain harmful chemicals?
No. All our products are regularly tested for harmful Azo Dyes through Intertek testing.

What are the towel made of?
All of our products are now made from 100% recycled materials, woohoo!
The majority of our towels are made from 83% Polyester, 17% Polyamide.
Our pouches are all made from 100% biodegradable cotton.

Cold machine wash (under 30 degrees). After the first few washes it's ok to turn up the heat.
Don't mix whites and colours.
Try not to use fabric softener, as over time it can reduce the absorbency of the towel.
Do not bleach, or put near fire or hot implements.
Tumble drying is ok if you need to, but air-drying is kinder to our products.

All of our products are now made from 100% recycled materials, woohoo!
The majority of our towels are made from 83% Polyester, 17% Polyamide.
Our pouches are all made from 100% biodegradable cotton.
All our products are regularly tested for harmful Azo Dyes through Intertek testing.

Orders are dispatched within 3 business days. During sale times dispatch will take longer than usual. Please be patient while we will pick, pack and ship your order as soon as possible.

NZ
FREE shipping for orders over $200.00* Otherwise a $9.00 flat rate for orders $199.99 and under or $14.00 for rural delivery.

* note some items have an oversize surcharge for shipping of $20.00 outside of Auckland.

Deliveries should arrive 3-5 business days from dispatch. Please use the tracking email to follow your delivery. Rural allow another few days for delivery. Please note that these are estimated delivery times only and are not guaranteed delivery dates.

Once we have packed your order you will be emailed the tracking link. Tracking information will be available once the courier has picked up your parcel which can take up to 1 business day from when we have packed your order depending on their pick-up schedule.

International
We ship all over the world. Shipping costs will apply, and will be added at checkout.

Can I change the NZ address I have shipped my order to?

Whoops!

If you have not received a tracking email contact us on customerservice@littlewhimsy.co.nz ASAP! Our team will try to intercept your order before it leaves our warehouse to update your address.

If your order has already left our warehouse you will need to register the change with NZ Post which unfortunately has a fee for the service: NZ Post Redirection Tool

NZ Post Terms