We are able to ship all orders once we leave level 4 lock-down on March 28th. Orders will be shipped in the order they have been received.
All orders will be packed with full hygiene measures in place. Courier collections will be contactless as will deliveries with the blanket authority to leave requirement.
When you receive your order we recommend you discard all outer packing and dispose of this outside then wash your hands before unpacking the remainder of your parcel. Through their journey, packages pass through a lot of hands and locations.
Thank you for your patience and please stay safe everyone.
NEW ZEALANDFREE shipping for orders over $100.00* Otherwise a $8.50 flat rate for orders $99.99 and under.
Orders are dispatched within 3 business days and then sent via tracked courier and should arrive in another 3-5 working days (rural allow another few days)
We DO NOT ship to PO Boxes so please provide a physical address
Delivery rates are dependent on the dimensions of your order. Please go to your cart to see the shipping price.
Standard Post (not tracked) 10-15 working days once shipped: $15.00
Standard Post (tracked) 3-8 working days once shipped: $20.00
Courier 2-6 working days once shipped: $30.00
Shipping rate will be shown at checkout and depends on the size and weight of the items you ordered. Large shipping rates apply for oversize items and heavier items like wooden toys. Large parcel rates range from $35-180.Delivery estimates:
10-15 working days un-tracked
3-8 working days tracked
2-6 working days courier
See full International terms below**
Standard Post (not tracked): $29.00
Courier: $55.00 - excluding large/heavy items
Shipping rate will be shown at checkout and depends on the size and weight of the items you ordered. Large shipping rates apply for oversize items and heavier items like wooden toys. Large parcel delivery ranges from $55-140.
Arrives in 15 working days USA & UK
Other countries should take 15-20 business days but could take up to 1-2 months to arrive depending on the local postal service.
Delivery estimates for courier:
Arrives in 2-8 working days USA & UK
Other countries should take 2-15 business days.
Countries we ship to: Argentina, Austria, Belgium, Brazil, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, South Korea, Spain, Sweden, Switzerland, UK, USA
See full International terms below**
WHEN WILL MY ORDER SHIP?
We endeavour to ship goods within 3 business days of receiving your order. Please note we do not ship orders on weekends or public holidays. All orders placed on a Friday will be shipped on the following Monday or Tuesday. You will receive email confirmation with a tracking number once your order has been dispatched. Please note: these shipping times do not apply to pre-orders. Please ensure your shipping address is correct, we will not be held responsible for un-delivered orders due to incorrect delivery details. Please note that these are estimated delivery times only and are not guaranteed delivery dates.
All free shipping order amounts are after any discounts are applied and exclude OVERSIZE items.
**SIGNATURE NOT REQUIRED
You can select whether signature upon delivery is required. If no signature required is selected and the package goes missing AFTER delivery then that is at the customers' own risk.
Please note that standard post does not include tracking. Once dispatched you will assume the risk of loss and title for the merchandise. little whimsy cannot provide refunds if your items are lost in transit when shipped via standard post.
Please be aware purchaser is liable for any additional taxes/import duty that may incur during transit and/or on delivery. We do not offer refunds if you refuse the package due to customs charges. Please note shipments can often be held by customs for long periods of time, unfortunately this is beyond our control. Please ensure you are aware of the cost of these fees before you make your purchase.